Return & Exchange Policy

Return/Exchange & Refund Policy

We want you to love what you wear from us! If you're not fully satisfied, here’s what you need to know:

Returns & Exchanges

  • Items can be exchanged within 7 days of receiving your order.

  • Items must be unused, unwashed, and in original condition with tags and packaging.

  • Exchange is only possible for size issues or defective items.

  • Customers are responsible for sending the product back to our address.

Refund Policy

  • We currently do not offer refunds, only size exchanges or store credit.

  • If your item is out of stock, a voucher or store credit will be issued.

Non-Exchangeable Items

  • Sale/discounted items, innerwear, and customized products are not eligible for exchange.

For exchange assistance, please contact us at jahaclothing.bd@gmail.com or +88 01790502901